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If the list does not directly state what you're looking for, try the ' General Help / FAQs' page for items that do not fit in the other categories.

We are pleased to announce our online self service request. You submit your information and you will receive a case number and you will be contacted.  Click here to request service.

If you'd like to speak with an IDenticard Technical Support Representative, please call (1-800) 220-8096 and have your account number ready.

All callers MUST have a current Software Support Agreement with IDenticard Systems to receive phone support or replacement software. If you do not have a contract be prepared to purchase a support contract when you call.