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Welcome to IDenticard Technical Support

We would like to welcome you to the new IDenticard Technical Support website. We have updated the look and feel of the site. Things have changed as far as the navigation of the site and we added items such as Expressions ID and Passage Point as well as many other features to assist you. Thank You for visiting.

IDenticard Technical Support provides telephone & web-based assistance to users of IDenticard's IVIS Plus & Expressions ID line of Digital Imaging products, Personal ID products such as IDenticard Polaroid Film cameras and laminators, and support to authorized business partners for IDenticard Access Control Products.

For information about non-software specific hardware, such as digital cameras or printers, choose the link from the list on the left for your appropriate software package.

Web-based technical assistance for IDenticard customers and business partners is available through WebEx, a secure remote control program used by Technical Support for troubleshooting purposes. If your PC is internet-capable, you may request a WebEx meeting from your technical support representative. After the meeting has been created for you, click the WebEx link in the menu at left to be taken to the IDenticard WebEx site.

Partner login required to access support material for IDenticard Access Control Products. For more information about becoming an IDenticard Business Partner, click This e-mail address is being protected from spambots, you need JavaScript enabled to view it . If you are an end-user looking for support for your access control products, click here. If you are a business partner who needs a partner login, or have forgotten your login, click This e-mail address is being protected from spambots, you need JavaScript enabled to view it .